Welcome to Style Walk Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our stylish footwear and accessories. By accessing this website and making a purchase, you accept these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing under parental supervision. We reserve the right to restrict access to certain areas at our discretion.

1.2 Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is the property of Style Walk Shop and protected by intellectual property laws. Unauthorized use may violate copyright, trademark, and other laws.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and pricing. However, slight variations in color or design may occur. If you receive a product that substantially differs from its description, please contact us immediately.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and refund any payments made.

3. Ordering and Payment

3.1 Order Process

By placing an order, you make an offer to purchase subject to these terms. We will send an order confirmation email, but this does not constitute acceptance. Order acceptance occurs when we ship your items.

3.2 Pricing and Payment

All prices are in USD. We accept Visa, MasterCard, JCB, and PayPal. You agree to pay all charges incurred by your account, including applicable taxes and shipping fees. We may cancel any order due to pricing errors.

3.3 International Orders

We ship worldwide except to certain Asian countries and remote areas. International customers are responsible for all customs duties, taxes, and import fees. These charges are not included in the product or shipping costs.

4. Shipping and Delivery

4.1 Processing Time

We process orders within 1-2 business days (excluding weekends and holidays). Processing may take longer during peak periods.

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
  • Free Shipping: For orders over $50 via EMS (15-25 business days)

Delivery times are estimates only. We cannot guarantee delivery dates or be liable for delays caused by carriers or customs.

4.3 Delivery Issues

You must inspect packages upon delivery. Report any visible damage to the carrier immediately and contact us within 48 hours with details.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn and in original condition
  • In original packaging with all tags attached
  • Accompanied by proof of purchase

For hygiene reasons, we cannot accept returns on insoles and shoe care products unless defective.

5.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days
  2. Wait for return authorization (2 business days)
  3. Ship items to our San Diego facility using a trackable method

Customers are responsible for return shipping costs unless the item is defective or incorrect.

5.3 Refunds and Exchanges

Refunds are processed within 5-7 business days after we receive and inspect your return. The refund amount will exclude original shipping costs. For exchanges, clearly indicate your desired replacement in your return request.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate, complete information when creating an account and placing orders. We are not responsible for delays or failures caused by incorrect information.

6.2 Prohibited Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s operation
  • Make fraudulent purchases

7. Limitation of Liability

Style Walk Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Errors or omissions in product information
  • Delivery delays beyond our control
  • Products modified or used improperly after delivery

Our maximum liability for any claim related to your purchase is limited to the purchase price of the product.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of California, USA. Any disputes shall be resolved in the courts of San Diego County.

Contact Us

For questions about these Terms and Conditions, please contact us at:

Style Walk Shop
3427 Laurel Lane
San Diego, CA 78384
United States
Email: [email protected]
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